Privacy Policy
Last updated: July 2026
At Razi Herbals, we are committed to protecting the privacy and security of our customers. This Privacy Policy details how we collect, use, and safeguard your personal details when you request orders or use our website.
1. Information We Collect
When you request an order or write a review on our site, we collect information necessary to fulfill your request and confirm delivery, including:
- Full Name
- WhatsApp / Phone Number
- Delivery Address (Street, Area, City)
- Email Address (optional)
- Order details and specific notes
2. How We Use Your Information
We use your details strictly for business purposes and to provide a secure customer experience. Specifically:
- To coordinate payment and delivery for Cash on Delivery (COD) services.
- To contact you personally via phone or WhatsApp to verify order requests.
- To display verified customer testimonials with Gravatar lookup integration.
3. Information Protection
Your details are stored securely using certified database services (Supabase) and protected against unauthorized access. We never sell, lease, or distribute your personal details to third parties. All phone numbers are strictly used for delivery coordination.
4. Contact Us
If you have any questions about this privacy policy or would like to request that your order details be removed from our database, please contact our team via WhatsApp at +92 315 1205636.